Welcome to the Ticketing System feedback portal. We’re happy you’re here! If you have feedback on how to improve the Ticketing System, we’d love to hear it!

  • Check out the features or bugs others have reported and vote on your favorites. Feedback will be prioritized based on popularity.
  • If you have feedback that’s not listed yet, submit your own.

Thanks for joining our community and helping improve Syncfusion products!


An option will be available at the agent's level to add shift hours. When auto assignments are used, tickets will be assigned to agents according to their specified shift hours.